When a family calls, someone should answer.
When families reach voicemail, they hang up and call the next community. CensusGreeter answers every call 24/7, explains care options with empathy, and books tours while the family is still on the line.
The Math on Missed Calls
Every unanswered call is a family choosing someone else. Here is what the data shows.
every call answered, day and night
Families call at all hours. Voicemail sends them to competitors.
answer time, no hold music
Families in crisis need help now, not a callback promise.
missed calls with CensusGreeter active
Every inquiry gets a warm, knowledgeable response.
How CensusGreeter Works
Three steps. No IT department required.
Family Calls
Your AI receptionist answers with warmth. It introduces itself, asks about care needs, and listens with patience — whether the call comes at 2pm or 2am.
Intelligent Conversation
CensusGreeter understands the difference between memory care, assisted living, and independent living. It explains your services, answers questions, and identifies urgency.
Tour Booked
The visit is scheduled on your real calendar before the family hangs up. A confirmation is sent automatically, and your team gets an alert with caller details.
Generic Answering Service vs. CensusGreeter
Not all call answering is created equal.
Generic Answering Service
- Reads from a generic script
- No knowledge of senior care
- Takes a message, promises a callback
- $1.50-$2.50 per minute adds up fast
- Hold times frustrate anxious families
- Cannot book tours or check availability
CensusGreeter
- Purpose-built for senior care conversations
- Distinguishes memory care from assisted living
- Books tours instantly on your real calendar
- Flat monthly rate — no per-minute billing
- Answers in seconds, 24 hours a day
- Sends confirmations and alerts your team
Simple, Transparent Pricing
No contracts. No per-minute fees. 30-day money-back guarantee on every plan.
Independent
Solo advisors and small agencies
- Up to 200 calls/mo
- AI receptionist 24/7
- Custom greeting scripts
- Call routing and transfers
- Full call transcripts
- Analytics dashboard
Provider
Growing agencies and group practices
- Up to 500 calls/mo
- AI receptionist 24/7
- Custom greeting scripts
- Call routing and transfers
- Full call transcripts
- Analytics dashboard
- Up to 3 phone numbers
Operator
Multi-community operators and networks
- Up to 1,500 calls/mo
- AI receptionist 24/7
- Custom greeting scripts
- Call routing and transfers
- Full call transcripts
- Analytics dashboard
- Up to 10 phone numbers
- Dedicated onboarding call
Built Exclusively for Senior Care
Purpose-built for senior care. CensusGreeter knows the difference between memory care, assisted living, hospice, and home care — and responds accordingly.Senior Care Intelligence
Books tours directly on your real calendar while the family is still on the phone. Sends confirmation to the family and alerts your team with full caller details.Real-Time Scheduling
Encrypted data in transit, isolated customer accounts, and role-based access controls. Your families' information is protected by design.Security First
Your Next Family Is Calling
Right now, someone is searching for care for their parent. If your phone goes to voicemail, they will call the next community. Let CensusGreeter make sure you are always there to answer.